Privacy Policy

Privacy Policy

Introduction

Welcome to https://sewer-map.buzzzoomer.com (hereafter referred to as “Sewer Map,” “we,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in adherence to various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of the Sewer Map platform, including our website, applications, services, and products. However, it is crucial to clarify that this policy does not extend to third-party platforms or services accessed through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with Sewer Map in the following scenarios:

  • Utilizing our applications and services as an authorized user
  • Visiting our websites linked to this policy
  • Receiving communications from us via newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

Sewer Map collects a variety of personal data, including but not limited to:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Data associated with your payment methods for transactions on our platform.
  • Financial Information: Records of financial activities and balance information where applicable.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  • Location Data: Geographic data provided when you use our services, for location-based features.
  • Feedback: Any comments, suggestions, or reviews you choose to share with us.
  • Social Media Information: Publicly available information from social media platforms if you interact with us through them.
  • Product Information: Data related to the products you show interest in or purchase on our platform.

We collect this data through direct user input, interactions with our services, and automated technologies embedded within our platform. Additionally, we may receive personal data from third parties, subject to their privacy policies.

Cookies

Sewer Map employs cookies to enhance your browsing experience and for analytics purposes. Cookies can be categorized into three main types:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website and applications. They enable features like secure login, session management, and language preferences.
  • Preference: Cookies in this category store user settings and preferences to personalize your experience on our platform.
  • Analytics: Used by analytics tools to collect information about how visitors use our site, including traffic sources, pages visited, and time spent on the site. These cookies contribute to our understanding of user behavior, enabling us to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where they can manage or delete specific types of cookies based on their preferences.

Retention and Deletion

The duration for which we retain personal data depends on the purpose for its collection and the applicable legal requirements. We keep your information as long as needed for these purposes, and once they are fulfilled, we securely delete or anonymize it.

Security Measures

Sewer Map implements robust organizational safeguards and security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes the use of encrypted communication channels and engagement with secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian concerned about our collection of such data, please contact us using the information provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access and rectification
  • Erasure (right to be forgotten)
  • Restriction or objection to processing
  • Data portability
  • The right not to be subject to automated decision-making or profiling

To exercise these rights, please reach out to our privacy team at your earliest convenience. We will respond to your requests as quickly as possible and in accordance with applicable laws.

Changes to Policy

Sewer Map reserves the right to update this Privacy Policy at any time. Any changes made will be posted on this page, ensuring transparency regarding our practices.

Contact Information

For any queries related to privacy, data requests (including unsubscribe), or feedback, please contact us via email at [email protected]. Alternatively, you can reach us through written correspondence sent to the address provided on our website’s contact page.